Privacy Policy
1. Introduction
Holoseal ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (Holoseal.co) and related services (the "Services"). By using our Services, you consent to the practices described in this policy.
2. Information We Collect
A. Personal Information
- Contact Data: Name, email, phone number, organization details.
- Account Data: Username, password, profile information.
- Certificate Data: Recipient names, document numbers, issuance dates.
- Payment Data: Billing address, transaction history (processed securely via third-party providers).
B. Non-Personal Information
- Usage Data: IP address, browser type, device information, pages visited.
- Cookies: We use cookies to improve user experience (see Section 6).
3. How We Use Your Information
- Provide and maintain the Services.
- Verify certificates and prevent fraud.
- Communicate with you (e.g., support, updates).
- Improve our Services and develop new features.
- Comply with legal obligations.
4. Data Sharing & Disclosure
We do not sell your data. We may share information with:
- Service Providers: Payment processors, hosting providers.
- Legal Authorities: If required by law (e.g., subpoenas).
- Institutes/Recipients: For certificate verification purposes.
5. Data Security
- We implement SSL encryption, firewalls, and access controls.
- Regular security audits are conducted.
- Note: No system is 100% secure—users must protect their login credentials and download the data regularly.
6. Cookies & Tracking Technologies
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand user behavior (opt-out available).
- Third-Party Cookies: Used by services like Google Analytics.
7. Your Privacy Rights
Depending on your location, you may:
- Access, Correct, or Delete your personal data.
- Opt-Out of marketing communications.
- Withdraw Consent (where applicable).
To exercise these rights, contact support@holoseal.co.
8. Children’s Privacy
Our Services are not intended for users under 16. We do not knowingly collect their data.
9. Policy Updates
We may update this policy. Changes will be posted on this page with a revised "Last Updated" date.